How we use your information
This privacy notice explains how we handle the information you share when you request a booking or contact our team. Our goal is simple: use your details only to respond and coordinate your experience.
What information we collect
Only what we need
When you submit an inquiry, you may provide contact details (such as your name, email, and phone), your preferred date, and information about your group and any accessibility needs.
How we use it
Purpose-driven communication
- To review your request and check availability for your group
- To contact you with confirmation steps and practical preparation details
- To support your questions and special needs related to your booking request
Email updates and consent
Your choice matters
If you check the consent box on the inquiry form, we’ll use your email to send booking-related updates for your request. You can stop receiving non-essential updates by contacting our support team.
Sharing and protection
Limited access
We don’t sell your personal information. We share details only as needed to coordinate your request and respond to you, and we use reasonable safeguards to protect it.
Your options
Get in touch anytime
If you want to update or request changes to the information you submitted, contact support. We’ll respond with the help you need.
Questions?
We’re here to help
If you have privacy questions related to a booking request, reach out through our support page and include the email you used in your inquiry.